LM Intelligence Ltd ('LM Intelligence', 'we', 'us', or 'our') is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
LM Intelligence Ltd is the data controller for personal data processed through our website and services. We are registered in Finland and comply with the EU General Data Protection Regulation (GDPR) and applicable Finnish data protection legislation.
Contact: bi-services@lm-intelligence.com Address: Helsinki, Finland
We collect the following categories of personal data:
Contact form submissions: Name, email address, company name, subject, and message content when you submit our contact form.
Waitlist registrations: Email address when you join a product waitlist.
Usage data: IP address, browser type, pages visited, time spent on pages, and other technical data collected automatically via server logs and analytics tools.
Cookies: Session and preference data as described in our cookie notice below.
We process your personal data on the following legal bases:
Legitimate interest (Article 6(1)(f) GDPR): Processing contact form data to respond to your inquiries and providing a functional, secure website.
Consent (Article 6(1)(a) GDPR): Processing your email address for product waitlist communications and marketing updates. You may withdraw consent at any time.
Contract performance (Article 6(1)(b) GDPR): Processing data necessary to provide services you have requested.
We use your personal data to:
- Respond to your contact form submissions and enquiries - Send product launch notifications and updates you have opted into - Operate, maintain, and improve our website and services - Comply with legal obligations - Detect and prevent fraud or security incidents
We do not sell your personal data. We may share data with trusted service providers who assist us in operating our website and services:
Resend (email delivery): Used to send transactional emails. Data is processed in accordance with their data processing agreement.
Neon (database): Contact form submissions and waitlist registrations are stored in a Neon PostgreSQL database hosted in the EU.
Vercel (hosting): Our website is hosted on Vercel. Server logs may be retained for security purposes.
All third-party processors are bound by data processing agreements and may not use your data for their own purposes.
We retain your personal data only as long as necessary for the purposes described in this policy:
- Contact form submissions: 2 years - Waitlist email addresses: Until you unsubscribe or request deletion, or until the product launches - Server access logs: 90 days
You may request deletion of your data at any time (see Section 8).
Our website uses only essential cookies required for the site to function (e.g., locale preference). We do not use advertising or tracking cookies. You can control cookie settings through your browser.
Under GDPR, you have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you - Rectification: Request correction of inaccurate data - Erasure: Request deletion of your data ('right to be forgotten') - Restriction: Request restriction of processing - Portability: Receive your data in a portable format - Objection: Object to processing based on legitimate interest - Withdraw consent: Withdraw consent for marketing communications at any time
To exercise any of these rights, contact us at bi-services@lm-intelligence.com. We will respond within 30 days. You also have the right to lodge a complaint with the Finnish Data Protection Ombudsman (tietosuoja.fi).
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. These measures include encrypted data transmission (HTTPS), access controls, and regular security reviews.
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected data from a child, please contact us immediately.
We may update this Privacy Policy from time to time. When we make material changes, we will update the 'Last updated' date at the top of this page. We encourage you to review this policy periodically.
If you have questions about this Privacy Policy or how we handle your data, please contact us:
LM Intelligence Ltd Email: bi-services@lm-intelligence.com Location: Helsinki, Finland